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Google play services keeps stopping, have factory reset 3 times but keeps happening, Google pixel 7

MrBasko
Fledgling

I have a Google 7 pixel pro and for the past 5 month's it keeps crashing with various messages for all the Google services keeps stopping. This is rendering this phone nearly unusable, I have been with 3 for a good number of years and would like help fixing this problem.

 

1 REPLY 1
PeteG
Community Support Team
Community Support Team

Hello. 

Ah, that sounds like a frustrating problem to have. It sounds like a software issue. The community here might have some good tips in relation to the problem you're having, but the best place to get support for the issue you're having would be from Google directly, since it's their device and software. 

There's a couple of things worth considering with the issue you're having. There could be an app installed on your device that's causing the problem. If you have a spare device, one of the things you could do is switch over to it for a while, factory reset the Pixel 7 again, then set the device up again, but set it up as new. You can sign into your google account on it, but don't restore your apps from back up or download any apps from the play store. 

Play around with the device for a while and see if you have the issue with Play Services again. If you don't, that leads you back to something that was installed on it before. If you do, it might mean your factory image in the device is corrupt. You can flash a new factory image onto the device. Before doing that, it would be best to speak to Google, and if you're unsure how to do it, they will be able to assist you in doing it. 

Pete. 



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