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Help

I’ve been told by three that I get access to movie sites for free. As part of my plan ,could anyone help me understand what to do please thankyou 

International calls charges not made

I've just checked my Three bill and I have been charged for four international calls to Regina Canada. £2.50 each £10 altogether. I do not know anyone in Canada and have never made those calls. What is going on? I phoned Three and all they could come...

Upgrade issues

After originally planning to leave 3 I was given a new deal that sounded appealing  through the Live Chat for an upgrade as my current contract is nearly over.Went through all the routine stuff of phone, airtime plan etc then they suddenly started as...

FEDUP by Fledgling
  • 1649 Views
  • 4 replies
  • 0 likes

Sim only contract ending

My 24 month Sim Only contract is ending this month.I'm getting emails saying "Time is ticking" and "don’t miss out on this incredible upgrade offer"The offer is a 40% increase for the same service for that I currently pay.Am I correct thinking I can ...

Timbrin by Fledgling
  • 2016 Views
  • 1 replies
  • 0 likes

"You've now reached your monthly credit limit"

I'm trying to call the Channel Islands from the UK.  I receive the announcement "You've now reached your monthly credit limit...You'll need to make a payment"I pay monthly, I don't have a spending cap, all bills are paid up front, on time.What does t...

CFC1 by Fledgling
  • 2410 Views
  • 5 replies
  • 0 likes

Cant find okd account to pay balance

I habe an old account with 3 which i need to pay off but 3 cant find my account with an account number. I have previously paid half the balance with the same account number but now they say they have upgraded system so cant access old account. Does a...

Raz1988 by Fledgling
  • 1633 Views
  • 6 replies
  • 0 likes

No allowances shown - please help

Hi. So my PAYG £20 plan allowances expired 15 Apr and when on WiFi I received an email saying my auto renewal had gone through. I went to my3 app and saw that no allowances are shown. Usually it would at least say expired or the new ones as showing. ...

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