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Can’t get past the last page to order my upgrade!

Trying to get an upgrade and 3 have already ran a credit check which was successful, now I can’t get past the last page where it asks you to just check over everything, despite checking the box and downloading all of the documents. Ive even selected ...

CC23 by • Fledgling
  • 837 Views
  • 1 replies
  • 0 likes

Upgrading

Anyone having trouble upgrading? I've tried so many times and waiting the 72hrs after ringing about the problem. Still can not get the system to take the 4.99 delivery fee. Can't collect from store because they only take photo ID which I do not have....

Afreem by • Fledgling
  • 503 Views
  • 1 replies
  • 0 likes

Paying after contract cancellation.

Three services have been appalling. I have had to cancel 3 lines and a subscription. They tell you to contact to cancel your contract. But it’s all a scam, or why do you have to bill people for lines that are not active? Why do you have to bill someo...

Dee1 by • Fledgling
  • 576 Views
  • 1 replies
  • 0 likes

Charge to mobile

If I wish to use my number to pay for something just say slot games or something will I just be able to or does it need to be requested 

Pandakat by • Fledgling
  • 609 Views
  • 1 replies
  • 0 likes

Top up amount disappeared

HiMy £20 top up has vanished from my balance when I proceed to purchase a 14 day data pack on the automated telephone service. (444) please can anyone advise me? Thank you. 

BlueBoy by • Fledgling
  • 662 Views
  • 1 replies
  • 0 likes

Best solution Not existent signal

07*********    Mobile broadband only account. Please check my service.    Once again    very slow now  not usable   I have managed this contact from my secondary. Phone which is on an asda sim  signal  is great         My problem is I am on smarty  w...

Frustration with Account Issues

I am extremely frustrated with my recent experience with 3. A couple of months ago, I reached the end of one of my contracts and made an in-store change. However, I have just discovered that 3 continued to charge me for a tablet that was supposedly i...