Got into a very unique situation and not sure what I should do now.

[AbhayMogali]

On 16th December, I tried placing an order for a pay as you go esim worth 20 pounds. I entered in my credit card number and clicked the 'make payment' option. As soon as I clicked that, my wifi went off for some reason but my payment went through. I did not get any email from Three. I contacted the customer care through live chat and they have no record of the order. All I have is the transaction number from my credit card. Any idea what I should do? 

[jr0]

I would check the cc transaction and the merchant on it. If the merchant is not three,  I'd then contact the cc company/bank and report it that you might have been scammed.

I just find strange that your WiFi went off straight away. Has this happened whilst using your phone cellular data, or was your phone connected to a WiFi hub/router that happens to be Three?

[Geluk]

Are you sure it was a genuine 3 website, not a spoof one? If the latter keep a very close

eye on expenditure on that card.