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Got into a very unique situation and not sure what I should do now.

AbhayMogali
New member

On 16th December, I tried placing an order for a pay as you go esim worth 20 pounds. I entered in my credit card number and clicked the 'make payment' option. As soon as I clicked that, my wifi went off for some reason but my payment went through. I did not get any email from Three. I contacted the customer care through live chat and they have no record of the order. All I have is the transaction number from my credit card. Any idea what I should do? 

1 REPLY 1
Geluk
Key player

Are you sure it was a genuine 3 website, not a spoof one? If the latter keep a very close

eye on expenditure on that card.