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on 07-05-2024 04:06 AM
I haven't been in the country (UK) for 6 years.
I haven't used this Three Mobile sim card for 6 years.
I have been paying a monthly amount of around 20 pounds for the last 6 years.
*How* can I fully cancel this service and *end* getting billed / direct debits?
PAC / STAC things apparently only work IF I transfer to another provider - which I do not (and cannot, I'm not in UK!) want to do. If I haven't transfered to a new provider within 30 days... my service with still Three continues!
Please, please, please, *how* can I simply *cancel* this service?
Thursday
i want cancel my direct dabet
yesterday
Hey @shuyaibur
Welcome to the Three Community!
You can cancel your Direct Debit with us via live chat, call or cancel this via your bank. Please note, if you're cancelling your Direct Debit and still have an active account, this will add a charge of £5 to your monthly bill.
Maxine
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
on 07-05-2024 07:19 PM
Contact customer services here and give your 30 days notice to cancel.
on 07-05-2024 09:20 AM
You will have to contact Three https://www.three.co.uk/support/contact-us you could try a live chat, if that doesn’t work call Three, or if you have a friend or relative in the UK that could use a Stac code for you, might be worth trying.