How long without making a UK based call

[Keved]

I have a UK monthly sim only contract but am currently away from the uk for an extended period .

I am using my  included “go-roam” facility to make calls and for data , but obviously these are not directly via the 3 network . 

Is there a maximum period of time I can continue to use the service without having made a uk based call ?

[basestation]

Oops "true" not "try", sorry!

[basestation]

Replying to an old thread.  Is this still try for a contract (pay monthly) SIM? 

Likely to be abroad for 4 months and don't want to lose my number.  Not using data roaming (I have a 2nd SIM for data), but will likely receive a few calls or texts and possibly make an occasional call.

[JonathanB]

Hi @basestation,

Welcome to the Three Community.

Yes still true, as you're paying your monthly plan cost, you're not obliged to make usage to keep your number in service.

Thanks,
Jonathan

[JonathanB · Accepted solution]

Hey Keved,

Great question, I'll do my best to clear this up for you.

So with a pay monthly contract, you're not required to make a call to keep it active, you'd need to request we cancel the service for it to be disconnected.

You may be referring to pre-paid PAYG where you have to make a chargeable call, text or data connection within a rolling 6 months to keep it active? If you're pay monthly this won't apply to you.

However, here's a link to info about Go Roam fair usage. You are entitled to two months of Go Roam within a rolling 12 months, exceeding this can result in your roaming service being deactivated. So this limit may affect you if you'll be away from the UK for a long period.

Hope this helps clear things up,
JonathanB