Home

Account and services

Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Conversations

Start a conversation

Debt collectors Agency

I kept receiving messages from debit collector agency for a while and every time I called Three about this matter, they said I didn’t owe them anything because there was nothing on their system. I was fed up with the text messages from the collectors...

Your service does not allow access to this number

Hi,Perhaps someone in the community might be able to help me solve, or at least explain, an issue that seems to have stumped Three themselves.  I cannot call the Dao Pay premium telephone number.  When I call, I go straight to the error message  - "Y...

Tofu27 by • Fledgling
  • 11308 Views
  • 11 replies
  • 0 likes

Charged SIM only plan I never asked for

I bought an Apple Watch that came with a SiM only plan I never asked for. I recall clearly saying I did not want anything else when the pushy sales person asked about a sim only plan. When the watch arrived, there was a sim pack I thot was like what ...

Cee by • Fledgling
  • 1123 Views
  • 1 replies
  • 0 likes

Getting Charged For An Account I Didn’t Open

I’ve been with Three since 2021. As of August 2023, I have been getting double charged. I contacted Three via their online chat service. They informed me that I had a second account opened and that was why I have been getting charged twice each month...

Mng000 by • Fledgling
  • 1015 Views
  • 1 replies
  • 0 likes

Three validation

I recently went to upgrade and used the online chat. They requested my account number and sort code for validation. is this a scam?

Dsta Passport in South Africa

I have paid for 2 daily roaming passports in South Africa. You are charging me for data.. Is South Africa not included in add ons for roaming  data? If not , why not??I will purchase local Sim in future