Accounts and services - Get support for Three services

multiple breaches of law by three and refusal to acknowledge/resolve

current situation: 2 debt collection agencies after me for an account that does not exist. refusal to resolve the issue on phone, in store, and refusal to even acknowledge an official complaint.history:received a SMS message regarding my request to p...

Mr

I lost my SIM card and trying to get a replacement, Could you please assist me? Thank you

Calling.

I've come to Spain on holiday and I can't use my phone to make calls?

Urgent please - scam, system error or something else ?

@JonathanB @JohnD I hope that one of you guys can help me to avoid a very messy situation ? I am on PAYG, lots of credit on my account and Add-ons already bought and in the queue until mid-November. My 'phone is used daily for texts, calls and inter...

blacklisting issue

My phone was stolen on 19th August. I used chat to report it and get it blacklisted. This didn't get done, so I contacted again and it was blacklisted on 24th. I received a proof of usage and blacklisting letter. I sent this to my insurer and the...

Overbilling

I was billed £24.40I got a sim and a mi-fi contract last month both at £11 per week contract. I cancelled d contract and returned the mi-fi broadband within 6 days of receipt and stuck with only the same contract. Why was £24.40 debited from my accou...

When to top up

Hello!I'm currently abroad and will be back in EU in the next coming days. The last time I used my SIM was Dec 2022. Will my PAYG SIM still work and when should I top up my account? I'm planning to top up couple of days before I fly back to EU.App...

Awful customer service, bunch of scammers

In January 2023 I upgraded my phone and chose to get it delivered to my home. When the delivery arrived there was 2 phones instead of one. I contacted three and made them aware of the mistake and they sent me a bag to send it back in. I sent the phon...