How to change my number?

[Bramka969]

Hello, i bought iphone 13 with a transfer number for today but i cant do it

[StephR]

Hi @Bramka969, welcome to Three Community!

As @Piccolo1980 has advised, you'll need to ask your old provider for a PAC to move your existing phone number to your new Three plan. 

If you already have your PAC, have you had trouble using it? What's happening, if so? Are you getting an error when using our online switching form or the Three app?

Let us know a little more and we'll do all we can to help 😊

[Piccolo1980]

I think you want to keep your old number. You’ll need a PAC code to keep your number when you change network. Text ‘PAC’ and your date of birth (DDMMYY) to 65075. For example: PAC 071281