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L9 ***

Muhammad10014
Fledgling

on ‎01-15-2023 06:36 PM - last edited on ‎01-17-2023 04:17 PM by Community Moderator

on ‎01-15-2023 06:36 PM - last edited on ‎01-17-2023 04:17 PM by Community Moderator

Hello,

Sir i have my3 sim contract of 24 months. I have taken the contract on phone call and when i was giving details information about email, address etc. Mistakenly they wrote my email wrong. They have written my email wrong by one alphabet which is showing in my3 app. Now i want to open my3 app and also want to pay bill as well.

The wrong email which the service employee has taken is (****@gmail.com)

The correct one is (***@gmail.com)

Please sort my problem as soon as possible

Name: Muhammad 

Number: 07*********

Thanks

 

 

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JonathanB
Community Moderator
Community Moderator

on ‎01-17-2023 04:26 PM

on ‎01-17-2023 04:26 PM

Hey Muhammad,

We can't access your My3 directly from the community, but I'll send you a private message to direct you to more help as you're having trouble accessing and updating your My3.

To view your messages on community, click on your avatar in the top right of any community page, then "messages".

Thanks,
JonathanB


Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


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