Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
Hi, I ended up buying 2x 3 days roaming passes because I did not see the confirmation and 1st add on was not immediately activated so I purchased another one thinking it did not go through. I only needed 3xdays so I want the unused pass cancelled. Ju...
I’m experiencing a very weird issue. My number is now registered under someone name. Even I can use this number and direct debited from my bank for years. In my Three app still showing his detail (Full name/address/email). I’ve tried 5 time to raise ...
hi i’d like to change my payment date from the 2nd to the 6th please
Hi I need a statement sent to my postal address. I need it as proof of address. Thank you
I have been a Three customer for over 15 years and I am shocked at this.I recently upgraded to a new phone. As part of that upgrade I for the first time agreed to trade in my previous phone. I was told the value of this was £339. I said for it to be ...
trying to log into my three + app but it has been loading for the past 10 minutes?? I assumed there was an update so checked my App Store & there’s nothing to update. I also deleted & reinstalled the app. Still not working!!
How do I report spoofing of my number ? Is there a link to save having to phone customer services ? I have had several people call me and ask who I am as I’d called them . i think it relates to an attempt to scam me a few weeks ago . I’ve reported ev...
Hi could someone tell me when i should receive a refund for an upfront payment made for a cancelled device that wasn’t delivered?I cancelled my device before delivery on the 8th of October and had that confirmed by an operator but I still haven’t rec...
It is really annoying that it isn’t possible to upgrade the tier of Paramount+ from the included Standard to Premium. Would be nice to have the option to select a higher tier and pay the difference in cost through my monthly bill.
I am travelling to Malaysia in November and would like to know if I can use my phone while I'm there
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