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There used to be an option in both my three app and the website to see the current or previous complaints update. Did they remove that option or something. I got an email to log in to th app and see the update but it takes me to the homepage
I have twice gone through the long winded process of speaking to 3 different advisers, receiving check codes to clear security, to try and turn my voice mail off with no luck.Why do they make it so complicated
I tried to use the £1 coffee at Nero this morning and the QR loaded but everytime I scanned it the price stayed the same. Tried it about 10 times.The man on the till said to refresh it which I did but it still wasn’t working, ended up having to pay f...
Went back to 3 after year with o2, same number but payg! Unfortunately 3 did not cancel my original monthly account I’d had for years so first £20 I paid went into this account! Now whenever log into my account it just shows historical data. Tried...
In June I used the app to add 2 lots of 10GB data. I only needed this for June while I was away from home. Then I found it impossible to cancel within the app. I telephoned and was promised that the extras would be cancelled. But they appeared again ...
If i upgrade early on both my data and device plans before my minimum term date ends what happens to my data plan? does it carry on onto my new device until it ends? or do i have to keep paying for both? i know i can pay the device off but i am unsur...
how to set up my paramount account with my3 sim
I recently opened a Complete SIMO plan which includes free Paramount +, however I never received the link to activate the account. I’ve just spent 20 minutes going through 3’s convoluted customer service telephone system, only to be told by an agent ...
It seems to me to be utterly reckless of Three to automatically increase my spend cap to almost £100k. without any consultation. In the current financial climate. Allowing anyone to incur costs Upto £100k seems downright ridiculous.I have immediately...
Hi just looking for a bit advice? I have been overdue on my phone bill last few months due to health reasons, I was in contact with 3 and I agreed to pay my outstanding bill last month, but unfortunately I have been the victim off fraud and my bank a...
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| 19-04-2025 11:35 AM | ||
| 17-02-2025 01:14 PM |
