Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
Hi, I joined three yesterday and received a pay monthly sim, and have a question about three pay. I tried to make a Three pay purchase through the Google Play Store and also on jeffbet using a "pay by mobile" option and both were declined because of ...
How to add multiple sim cards to one account ？This makes it easier to manage my sim and top up my sim.
I cant turn off safeguard
Hi,I have a device plan with three and I want to make additional over payments on an ad hoc basis to this plan.Everytime I try to do this via my account online once I submit the payment I get a error message saying it’s failed.This has happened numer...
I only sent 3 texts to a friend number on a certain day and yet when I checked my allowance it shows I sent 11 when I've sent 3 to this number. Has anyone experienced the same where the amount don't match what was actually physically sent? It usually...
Hi, I need a PAC code to transfer my number, but I can't get it via text (PAC to 65075) or My3 account. When I try to request it online, it just shows "undefined." I also can't access Live Chat to contact customer support. Can someone from Three supp...
What ad happened to three I'm awaiting for my 2 refunds .and talk about being messed about .can you please enlighten me I'm so fed up of chatting away on chat and being told it will be reimbursed in 28 days . Not happy
What the hell has happened to Three customer services. You used to be fantastic and I always sang your praises however lately it has been absolutely dreadful with rude and unhelpful agents to damn right arrogant. Throw that in with all the systemic i...
Have tried joing 3+ but saying I’m not allowed
Hi I purchased a 20GB data pack which includes unlimited minutes and texts but my credit continues to be used up whenever I receive a text or phone call. Is this correct? I had a credit of £5:33 and received 2 short texts. My credit has now gone. Is ...
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