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Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

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Best solution Upgrade

If i upgrade early on both my data and device plans before my minimum term date ends what happens to my data plan? does it carry on onto my new device until it ends? or do i have to keep paying for both? i know i can pay the device off but i am unsur...

Paramount + SMS link

I recently opened a Complete SIMO plan which includes free Paramount +, however I never received the link to activate the account. I’ve just spent 20 minutes going through 3’s convoluted customer service telephone system, only to be told by an agent ...

SPEND CAP INCREASED £99,999

It seems to me to be utterly reckless of Three to automatically increase my spend cap to almost £100k. without any consultation. In the current financial climate. Allowing anyone to incur costs Upto £100k seems downright ridiculous.I have immediately...

Best solution Bill overdue

Hi just looking for a bit advice? I have been overdue on my phone bill last few months due to health reasons, I was in contact with 3 and I agreed to pay my outstanding bill last month, but unfortunately I have been the victim off fraud and my bank a...

Jamezy by Fledgling
  • 420 Views
  • 1 replies
  • 0 likes

Best solution Call from 0333 338 1040 Suspicious?

Hey - has anyone else received a call from number 0333 338 1040 on the back of raising a fault with the network?We have had a network issue for 13 days where we (7 of us in the same postcode) can't make calls, receive calls, or call voicemail. We hav...

MammaD by Fledgling
  • 1034 Views
  • 2 replies
  • 0 likes

roshani

I recently ported my no to three sim and want to login with my old no 

Roshani by Fledgling
  • 213 Views
  • 2 replies
  • 0 likes

Best solution LIVE CHAT not working

My contract is coming to an end. I want to confirm that my existing plan will carry on rolling monthly.I have rung 333  because LIVECHAT does not work when clicking, but I cannot understand the accent of the Three advisor despite hiim trying to be he...

Best solution why oh why...

A couple of months ago, i was informed that I'm only used on average about 3gb of data out of 120. So I changed to 8gb per month, and now I seem to have used 8gb in the last 3 weeks. What's happening?

alfie1 by Fledgling
  • 337 Views
  • 1 replies
  • 0 likes

Complaint

Ongoing complaint where '3' have admitted to charging us for a phone contract we never had . Now waiting for a refund we keep getting pushed back that that the complaints team in Mumbai are awaiting approval from a department in the UK this has been ...

Gazza by Fledgling
  • 209 Views
  • 1 replies
  • 0 likes