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My plan billing

Esoheomoruyi
Fledgling

 

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 hi three I was debited an extra amount of 36.94 after my monthly agreement debit of 82.91 has been made which is a total of £119 . Pls can I get an explanation for this or a refund 

thanks 

2 REPLIES 2
Anonymous
Not applicable

Two things;your screenshot just shows a yellow triangle.Forum moderators have to approve photos but you really shouldn’t post any personal information for the sake of  your own security. Which brings me to the second thing;we have no access to your account on this discussion forum so you need to contact customer service on 333.

MZone
Maestro

You need to contact customer services here. We have no access to your account on this forum.