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Account access

I want to know how much more I have on my contract, as I think it should have finished few months ago. I have tried to login on my app it’s showing blank. Thanks 

Trade in

So I've been trying for wellover a month to get the payment promised by three when trading in my old device. I opted to trade in through three assuming it was an in house service. After sending my device and tracking that it had been delivered, I rec...

CurtisH by • Fledgling
  • 873 Views
  • 0 replies
  • 0 likes

Paramount

Please can someone explain a step by step process of cancelling paramount pictures subscription as the help team is not picking up their phones. 

Tessie04 by • Fledgling
  • 1235 Views
  • 1 replies
  • 0 likes

Add on’s

I don’t have paramount add on I have had several conversations with 3 mobile I was also charged after the free period so why am I getting texts and emails of the price increase!?

Cancelling and getting a full refund for Add-ons

 Hi all,Could someone please explain why we as paying customer cannot cancel roaming add-ons when they haven NOT been activated and instead we have to go through the time wasting process of going through the help service. It's as though you purposely...

Cancelling contract within minimum term confusion

I recently called an advisor to cancel my airtime contract, this includes deleting the number as a whole as I do not use it. I have a device loan that is currently running but I checked the website and saw that as that is a separate agreement, I can ...

MS033 by • Fledgling
  • 2046 Views
  • 5 replies
  • 0 likes

Not possible to keep number when changin contracts

My 3 sons and I have been with Three for years, and during the years we have renewed our contracts and kept our numbers by using a PAC codeLast week, since my youngest son's contract had finished, I looked online and I found a good deal still with Th...

SandraR by • Fledgling
  • 1314 Views
  • 1 replies
  • 0 likes

Cristian

when I came to 3 3 years ago I was very happy but over the years I realized what mistake I made, you can't communicate with them, you don't have a signal in the UK, good service, bad quality, if I want to close the account, it's very difficult and so...

Cristian by • Fledgling
  • 664 Views
  • 1 replies
  • 0 likes