cancel
Showing results for 
Search instead for 
Did you mean: 

My3 not logging in and safe search suddenly on!

missrmmc
Fledgling

Can anyone tell me how I fix this? 
thanks 

2 REPLIES 2
StephR
Employee
Employee

Hi there, welcome to Three Community.

If you're having trouble logging into My3, try using the 'forgotten password' option to reset your details. Once you're logged in again, you can update your adult filter settings by following the steps here

Hope that helps 😊

StephR

 



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query. 


Broadbandlives1
Fledgling

"You can't change your SafeSearch setting at the moment because someone else, like a parent or administrator, controls settings on the network, browser or device that you’re using"

i have added my credit card info as age proff on 3 account but still get this..any idea ?