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No Nero code - it's only Monday!!

Dancer2024
Regular

I can't believe there are no Nero reward codes this morning. Is this an error - surely 80000 codes have not been rewarded just today??

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Best solution
PeteG
Community Support Team
Community Support Team

Howdy Folks.  

I've done a bit of digging and the promotions guys have confirmed that the codes are indeed all gone this week already. I'm sorry about that. I know that must be disappointing to hear, it's a really popular discount offer. 

There are still other offers on Three+ to be enjoyed, including the 2 for 1 on sweet treats from Nero as well. I hope you all find something to enjoy.  

Thanks
Pete



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36 REPLIES 36
Rossy
Fledgling

I noticed that the cafe Nero codes have decreased from 80,000 to 30,000 codes per week. Is this a one off or will this be the new norm? Unfortunately no codes left and it’s only Monday 

Best solution
PeteG
Community Support Team
Community Support Team

Howdy Folks.  

I've done a bit of digging and the promotions guys have confirmed that the codes are indeed all gone this week already. I'm sorry about that. I know that must be disappointing to hear, it's a really popular discount offer. 

There are still other offers on Three+ to be enjoyed, including the 2 for 1 on sweet treats from Nero as well. I hope you all find something to enjoy.  

Thanks
Pete



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Digger
Fledgling

My claimed code often “has already been used” despite me not. Once claimed, why should this be the case?

PeteG
Community Support Team
Community Support Team

Hello, Digger. 

The code should generally only show up as used once it's actually been used. Three don't generate the codes, they are provided by Nero, and then used at Nero, so it might be worth getting in touch with them to see what's going on with it. 

Pete. 



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Louise2517
Fledgling

I don't think people should be able to save them for use later in the week if this is the issue. There is no way people are using them as soon as they redeem them. People must be hanging onto them. I am like others, may change provider over this 

Purdeygirl73
Fledgling

And this week, again? Are you distributing this offer! Thanks!

Dancer2024
Regular

Is it correct that the number of codes has been significantly reduced from 80000 to just 30000? Is this going to be the case going forward?

Wendy
Regular

Hi Pete, seems like you have nothing else to say to the comments?

Srs
Fledgling

This is deceiving. I also chose three network based on the bed it’s it offers along with the calls/texts/data. My contract is ending soon and  won’t be renewing.

Aish
Fledgling

Hi could I confirm do the drink vouchers come out every Monday?