I have been using Three for almost three and a half years now. Last month, I changed my contract to 120GB. However, when I received my bill for this month, it totaled around £164.87. Upon reviewing the bill, I noticed there was a £148.87 charge for exceeding my allowance.
I called customer care to verify this charge, but they were not clear about why I was billed this amount. All they kept saying was that I had used Google services. I am certain that I did not use any of their services, and I don't understand why these charges would appear on my Three bill.
If you could help me resolve this issue, I would greatly appreciate it.
