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Topup

Hi three I got auto renewal plan of 10 pounds but double times I got charged like 20 pounds, please refund me 10 pounds, Thanks

Returns

Help,I had 5g broadband delivered a couple of weeks ago couldn't get a signal so after a couple of days decided to cancel it but how hard is it to get a returns bag or DPD label to drop off I've been on live chat three times and phoned customer servi...

Ross by • Fledgling
  • 3016 Views
  • 4 replies
  • 0 likes

Support Live Chat keeps disconnecting

Has anyone else found that the Three Live Chat for support ALWAYS disconnects recently?Both my partner and I are on Three, and have had a plethora of issues with both our accounts (data cutting out on holiday when limit has not been reached, not been...

amitch by • Regular
  • 9463 Views
  • 11 replies
  • 1 likes

Premium texts

I cannot text premium numbers ie competition lines. When I text it comes up with a ! inside a orange circle  and says resend, delete, or edit and it does this every time. I have no spend cap on my account also I can text ordinary numbers. I have con...

Grover77 by • Fledgling
  • 7498 Views
  • 4 replies
  • 1 likes

Re-registering multiple devices on the App

I have an iPhone, an iPad, and 2 MiFi devices all on Three. All associated with the same email address. They were all happily on the App accessible with thumb print. Then Three decided to “improve” the App and everyone everywhere has to re-register! ...

4G+ MiFi

I recently purchased a 3 4g+ MiFi Router and all seems fine.The difficulty I have is with the Huawei AI Life app because I just can't seem to get it to work.It picks up the device no problem at all login all goes fine and then you get the splash scre...

Laguna8 by • Fledgling
  • 2064 Views
  • 1 replies
  • 0 likes

Transfer of Ownership and new phone doesn't work

I recently upgraded 3 mobiles that I currently pay for (for myself and my 2 children). The cost is not insignificant and I have been a customer of 3 for over 20 years. My daughter has recently graduated and we want to transfer ownership and responsib...