I have PAYG sim.I have £18 of credit but when i went to buy a data pack ,30GB auto renew for £10 ,it wanted me to pay by card.Pay by card is the only available option there as the pay screen shows 0 as credit,although i have £18 of credit .
Why i cant use the credit i already have?Every month it will renew after it takes £10 from my card or it will use my credit ?
Also the allowance page shows all my previous and expired allowances along with the active one.Why it keeps them there and you have to scroll down to see the active one?So unnecessary and confusing.
(The 3 app/site must be one of the most confusing that anyone has made.)
