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PAYG credit

haino
Fledgling

Thursday

Thursday

Hi 

  • I purchased a 20GB data pack which includes unlimited minutes and texts but my credit continues to be used up whenever I receive a text or phone call. Is this correct? I had a credit of £5:33 and received 2 short texts. My credit has now gone. Is this correct?
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1 REPLY 1
Maxine
Community Support Team
Community Support Team

yesterday

yesterday

Hey haino, 

Welcome to the Three Community! 

That's concerning the credit it dropping. Had you converted your top up into the Data Pack?

Maxine


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