Paramount membership

[Fee3]

How do I start my free paramount subscription 

[Maxine]

Hey Fee3,

Welcome to the Three Community!

When you opt in for the Paramount+ subscription we send you an activation link to redeem the subscription, you have to use the activation link to get things started up. 

If you have a Paramount+ subscription already, this needs to be cancelled before you activate this.

Maxine

[caz42]

I did have a old paramount+ subscription which I asked to be cancelled (live chat) last month, got a new contract with a 2 year Paramount+ which was cancelled instead last Sunday. (I've filled out a complaints form) 

[MichaelP]

Hi @caz42,

Thanks for getting back to us.

To clarify, were you on a paid Paramount+ subscription, but then wished to cancel this as you were in the process of taking a plan which had the subscription included?

If so, was the subscription removed unexpectedly?

I'd appreciate any clarity, but you should hear back from the complaints team as soon as possible.

Thanks,
Michael