Home

Account and services

Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Conversations

Start a conversation

Data pack not added

I bought a sim with £10 voucher. Added the voucher. chose the option for the £10 Data pack at 14:31 on the 19th April 2023. Did all of it on 444Today 20th April 2023 received a text stating at 12:47 I’d ran out of cash!!!  I was at work and I know fo...

Voice mail turn off

I have tried to turn my voicemail off but what ever I try does not turn my voicemail off please tell me how do I turn my voicemail off 

Mobile broadband number

Hi I can't find the number of my mobile broadband to register online? I have done the steps it says on here but that field is stated 'unknown' for my number? It is also not on any of my paper bills (only my account number is on it). Am I going to hav...

BAD NETWORK CANCEL CONTRACT COMPLAIN

I recently signed a contract with your office at Portsmouth CITY centre but the network coverage in my area is so poor and cannot serve my purpose.        I demand the contract be cancelled and I was told it has been cancelled but I don't have my SIM...

AIYEMOWA by • Fledgling
  • 1363 Views
  • 1 replies
  • 0 likes

Galaxy Smart Watch service for existing customers

I’ve been a Three Customer for 18 years. I've read a number of reasons on this forum why existing customers @Mathew and @Amy2709 and their Samsung Watches can't work, this is my experience, all so far are untrue. I'm out of contract, so earlier this ...

-JAY- by • Regular
  • 20368 Views
  • 28 replies
  • 3 likes

Best solution 2FA error

After submitting the password at login, the 2FA page shows an error and no text is sent to the alternative number.The error on the app reads "Oops. We're sorry, something's gone wrong. Please try again later" and the error on Three website reads "We'...

Anonymous by • Not applicable
  • 3799 Views
  • 4 replies
  • 0 likes

terrible service

I have a  PAYG SIM which Three in their infinite wisdom have decided is now fraudulent and have completely disabled the number. I cannot get through to anyone in the company who can help me sort this out and my number is linked to a large number of a...

Three

I was wondering if this email ( info@salethree.co.uk ) was a legit email from THREE. They focus on sending the confirmation on applying for their promo. But I was just wondering if anyone received an email from this account from applying to any promo...

Change payment day

Hi. I am wanting to change my payment date by one day to the 21st of the month. I have tried to do it on the app but get a reply saying speak via chat.