Phone call

[Bhavesh]

I purchased contract sim on 29 December 2024 its started working on 2 jan 2025. After that on the date of 4 jan 2025 i facing issue with the receiving and making phone calls . Im not able to receive phone calls and even not making phone calls . Please figure it out because of its a serious issue which is happening with me. 

Thank you. 

[jr0]

Assuming you are moving to Three network, and therefore could be you are having problems with porting your number?

[Tkay]

I have tried everything to fix this same issue but nothing worked, you'll be better off just switching to a different provider.

[Maxine]

Hey @Bhavesh, @Tkay,

Sorry to hear you're having issues with your incoming and outgoing calls. 

You can take a peek at our 3G switch off thread here; How to ensure your phone is ready for the 3G switch off 

This has a lot of switch off options and can help. Let us know if you've tried this and if you're still having issues with this.

Maxine