Cannot cancel an addon
got sms we are really sorry we couldn't complete your addon cancellation why is that?
Account and services
Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
Conversations
New phone needed, but still in sim only contract
I currently am in a sim only contract using a phone that I bought outright a couple of years ago. It is becoming temperamental and I would like a new phone.Is it possible to take out a new contract, and keep my current number, while I am still in a s...
My data plan
I want a better data deal I want to switch it
Why does it take so long for a number transfer within 3 ( 3 to 3 ) can anyone tell me ?
Why does it take so long for a number transfer within 3 ( 3 to 3 ) can anyone tell me ?
Receive the call while I am aborad
Hi,My phone number is linked to the door bell, and I am going to travel for 2months and want to only receive the phone call from UK to UK number while I am abroad(not in EU/UK, international country). I found the £5 monthly add on service, I just wan...
Dissapointing
I have been a 3 customer for yrs and currently have a txt, 600 min call and 4gb data monthly sim for £10. My husband has been offered unlimited calls and data and txt for the same price, but I haven't. When I go onto my offers the cheapest is around ...
Names on my account changed
Hi my name is Mr Tsotetsi I live in Coventry Stoke aldermoor Post code ******* number *** and date of birth is ********** I'm having trouble with your 3 members recognising my name on the account
Calls in Australia
A new customer, I bought the 16GB Data Pack, with Go Roam and I have activated, ported my number and set auto renewal. I arrived in Australia yesterday. I can call UK numbers, receive messages and texts and use my data allowance. What I CAN'T do is c...
Adult Filter - 3 mobile
Morning all I have requested the adult filter be taken off my account and I cannot access sites yet from my phone. When I search for them connected to wifi, they appear in the search but then it says 'this site cannot be reached'. When I search conne...
Restricted services
I paid my bill at 1430 friday, but my services are still restricted 12 hours later. Can somebody tell me what is going on?
