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Harassment

After an online chat with Three ( I have the transcript) it was agreed I would leave without penalties as it was inside the initial 28 days. A bag was sent to me to return the equipment ( I have the post office proof of postage and the proof of recei...

Prydd21 by • Active
  • 4724 Views
  • 10 replies
  • 0 likes

Three pre-sale tickets 5 seconds of summer

Hi, ticket master is showing that there is three presale tickets available for the 5 seconds of summer concert, which go on sale on 12/04/2023. However, when I check the three rewards app I can not find the show listed at all. I am just wondering how...

Loyal customer

You gave a very expensive apple phone and contract to a fraudulent user on an old account. First I was aware was when I received the debt collection notices. You never even checked the address you sent the phone to which was never mine. Now after fai...

Roaming Malaysia

Am i correct in that Roaming is not currently available in Malaysia on a pay-as-you-go can access wifi networks but cannot receive calls ? Is there a way to access voice mail messages during this time ? 

Extra Charges - Data Roaming

I’m currently traveling in Vietnam. My account shows high Extra Charges as does my last bill (the latter I expected). However since the last bill period I have been purchasing a Data Passport every day so cannot understand what the Extra Charges are....

graeme25 by • Fledgling
  • 1176 Views
  • 1 replies
  • 0 likes

International

Hello,I am currently in Italy, arrived yesterday. Last week, I upgraded my contract with 3 to make sure to have access to roaming abroad. However, when I arrived, my phone did not connect to any local provider (data roaming is on). I cannot use the p...

CG by • Fledgling
  • 2296 Views
  • 4 replies
  • 0 likes

Free roaming switched off

Anyone else annoyed that free roaming has been switched off. I wasn't aware of this when I renewed my contract last month. I had to renew (upgrade) because my old contract was finishing. Been a 3 customer for many years, but not for much longer. This...

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