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I have a contract phone in my name for my son. Recently he has been addicted to a phone game with in-app charges and ran up threepay bills of £200 a month. I called Three to disable threepay, which they said they could not do. I then removed threepay...
I have been in Spain for four days. I received a text after two days to say I had used 80% of the 12 GB fair use limit, and just received another text to say I have used the full amount and will be charged 17p per MB should I continue. The same thing...
Hi any idea why one month direct debit is on a different day and date from every other month. I understand if its a weekend but its not. 27th Wednesday 31 Thursday etc etc. I thought whole point of dd is its a confirmed contract charging the account ...
Hi, I am in a non-roaming country. I set my spend Lo cap to £30 at 8:43am on 28/07/2023 and got a message three “ Hi there, We've changed your Spend Cap to £30. It's already kicked in, so you're good to go. First you've heard about this? Let us know ...
I honestly don't know where to turn and I am really struggling mentally now.I had reported to Three back in March 2023 that I received a letter about a new direct debit account being set up in my name and address, which was a shock to me given the fa...
Hi All, Tried logging into my account to view my mobile plan and my broadband plan in one location. been told my the chat bot that three have completed a system upgrade so your only allowed to use 1 email per one account. Surly they cannot force peop...
My phone was stolen on 29 June and I reported it to Three straight away. My insurance company asked for proof of usage and barring which I requested from Three and they provided. However, the insurance company are insisting that the phone has not bee...
My phone's incoming calls are off but my phone is on
As I have Received the sim delay and till now I can't access the services that you are providing. So, I automatically stop the payment method. Late but wishing okay I was trying to make the payment method and keep the contract but I am unable!!!!
I was trying to enable "Always forward" using the mobile function or using **21* to enable it. But both failed. And, I reached out to customer support. The support told that Three only has the call forward options below and Three doesn't have the "Al...
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| 3 weeks ago | ||
| 02-03-2025 09:01 AM | ||
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| 21-01-2025 12:58 PM |
