Please cancel my add on

[Asfah_Alves]

I would like to cancel the “insurance full cover add on” how do I do this?

[StephR]

Hi there Asfah_Alves,

To cancel your insurance policy, you just need to get in touch with us. I've sent you a PM with a few more details on how to do that 😊

StephR

[Xez]

Can you please cancel my Add-on? Thanks

[StephR]

Hey @Xez, are you looking to cancel the insurance you took out for your device? If so, you'll need to get in touch with us, so we can remove that for you. Let me know and I'll point you in the right direction for that. 

If you want to cancel a data or call abroad add-on, you should be able to do that via the Three App or My3 online. Are you having trouble with that, or getting an error message when you try?

Let us know more and we'll do all we can to help 😊