Proof of usage

[Urooj]

Hi there! I have bought a phone on contract with three and have insurance from third party but unfortunately i have lost my phone and now trying to make a claim for it but they need proof of usage document from you [three (3)], as i am using your network.

[Geluk]

Pointless in asking this on a user forum; contact 3 directly.

[PeteG]

Hello. 

I'm sorry to hear you have lost your phone. If you reach out to the Support Team, they will be able to get the information you need for the insurance. 

Pete.