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Remove a three data pack and add a new one

Fareed123
Fledgling

Hello Three Community,

My 10 GB plus 2GB Data Pack add on will expire on 31st May 2024. Actually my Data has finished and I need the Data straight away and also this Data pack always falls short for me. So I have removed the current Data pack and I have bought 100 GB Data pack Auto renew Top up. The message says that previous data pack will be removed on 31st May.

My question is that as my payment for new Data pack is already deducted, so does it allow me to use the new data pack or I have to wait until 31st May?

Thanks

2 REPLIES 2
PeteG
Community Support Team
Community Support Team

Hello. 

If the old pack was removed and has finished it's allowance, you should be able to start a new pack and use the allowance from that one right away. 

Pete.

iqrazainabx
Fledgling

how did you remove the data pack?