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Conversations

Feedback

Good afternoon, I would love to leave a review for one of your advisors, her name is Shalon Bardeskar, I hope I spell it correctly, she was a lovely and extremely helpful person to talk to, she was the only one that really helped me since I started t...

Andreea by Fledgling
  • 2179 Views
  • 2 replies
  • 2 likes

Problem Cancelling Add-ons

I have tried to cancel my add-on via the app and even through online live chat however it is still showing up on my account. Live chat I was told it has been cancelled but on my account it states the add-on is on going. I am a little frustrated now s...

Ali by Fledgling
  • 4827 Views
  • 3 replies
  • 0 likes

Three app

Any idea why since upgrading I can no longer view my bills in the app and keep getting this message? Been happening for last two months, was fine before upgrade. Thank you  

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MRDB90 by Active
  • 3171 Views
  • 3 replies
  • 0 likes

Junk Folder.

Hello everyone, ALL my emails from the forum are being send right into my junk folder. Anyway I can stop this. ? iPhone 13. Three Broadband. standard iPhone email appthe “this is not junk” option doesn’t seem to be available. TIA. 

dksglen by Active
  • 4993 Views
  • 6 replies
  • 0 likes

is it possible to reactivate one month unlimited sim?

Greetings, I purchased a one month unlimited SIM for 3 from Amazon.co.uk for a trip to London and Torquay, back in May and it worked okay. I'm heading back through France on the 8th and wonder if it's possible to activate it again? I tried signing up...

Tigurr by Fledgling
  • 4759 Views
  • 4 replies
  • 0 likes

Spend Cap

Looking at the  ‘My3’ App; cannot see ability to update/ set ‘spend caps’ - so is this still only done via a call ? As would be good if able to update online? 

change username

had message when joining community it auto set my username as phone number so need to reset to username but can't find setting to do this?

robin101 by Fledgling
  • 2973 Views
  • 2 replies
  • 0 likes

Order

Is anyone able to help with an order? We are in a new build estate and postie is struggling to find us. I simply want to add a note on the order to deliver to show home.Tia

oSlapz by Fledgling
  • 1679 Views
  • 1 replies
  • 0 likes