Remove old direct debits from account

Anonymous · 2 weeks ago

I switched bank, but it’s still showing my old account number and sort code in the list. Is it possible to remove the old details?

PeteG · 2 weeks ago

Hello there.

Which list are you referring to?

Pete.

Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.

Anonymous · 2 weeks ago

The ‘manage direct debits’ in the 3 app

KateS · 2 weeks ago

Hey there,

Thanks for confirming. Did you already reach out to our team to change your payment details for your account? Are both Direct Debit details showing on the app?

Thanks,
Kate

Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.