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SIM 200MB lifetime stopped

Synapse1975
Fledgling

My data SIM was provided with a 200MB lifetime package. This has stopped working. Calls to help centre have not understood or given response to resolve.how do I get the data re-instated?I understand changes to packages offered were made 19 May 2022 but all existing customers would retain rights to 200MB lifetime.

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sc1999
Local celebrity

There have been several posts on this topic, including one with a lot of replies. It's best to post on the longest one of these as more people will get notification of your post and someone may respond who was involved in the original post.

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Best solution
sc1999
Local celebrity

There have been several posts on this topic, including one with a lot of replies. It's best to post on the longest one of these as more people will get notification of your post and someone may respond who was involved in the original post.