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Cancel and Return Router?

I'm thinking of cancelling my Three account. Do I still need to send back the 5G router even though it is more than 2 years old?I find the Three support is woeful. Got put in a webchat Q behind 27 others. Tried in the app but it said no one is availa...

quik123 by • Fledgling
  • 525 Views
  • 1 replies
  • 1 likes

Best solution Sim card

I have locked myself out of my sim card and don't have the 8 digit pass code could you please tell me what it is ?

Hacked 4 times

4 times my daughter has had her phone number stolen. we keep getting it back after traveling to the nearest three shop 15 miles away. All accounts in the phone hacked. Someone is ordering an eSIM in her name and changing personal details to do this. ...

Smartwatch pairing plan

Can anyone help?I was recently gifted a Galaxy 7 smartwatch, I have linked it to my phone, however, I am having alot of difficulty setting up the smartwatch pairing plan.The instructions on the Three app say in the Wearable app, open watch settings, ...

Hound by • Regular
  • 1148 Views
  • 5 replies
  • 1 likes

Device Plan

I want to settle the outstanding amount for the phone I purchased. The chat option in Three is useless.

Best solution Roam

Hi all - can someone clarify if I am able to use my phone abroad (in france)? It comes up on the destination list and in the help page it says I get 56 daily passes for Europe but then further down it says I need to buy the passes so I'm not sure if ...

smak85 by • Fledgling
  • 1142 Views
  • 5 replies
  • 0 likes

Data allowance abroad

I purchased a 14 day eu roaming pass for my daughters phone while she in Spain. Does this mean she can use all her normal data allowance or is there a limit? The “3” site is is very vague and going round in circles trying to find an answer?

DM1 by • Fledgling
  • 452 Views
  • 1 replies
  • 0 likes
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