Sim only contract

[Kaurh1]

Hi 

I’m alittle confused 😕

My sim only contract ends on the 29th September 2024 however the app tells me the contract expires on 2nd october 2024 at midnight and it also states the minimum term is 29th of September 2024. 

what does this mean? 
will it be ending on the 29th and or the 2nd? 

[PeteG]

Hi there. 

The two dates you're likely referring to would be the billing date and the contract minimum term date. It's likely the contract minimum term is the 29th and the billing date the 2nd. 

For clarification, the end date isn't when the contract will stop though. Your services will remain active for as long as you need them, and will only stop when you request to cancel it. 

Pete.