Accounts and services - Get support for Three services

Awful customer service, bunch of scammers

In January 2023 I upgraded my phone and chose to get it delivered to my home. When the delivery arrived there was 2 phones instead of one. I contacted three and made them aware of the mistake and they sent me a bag to send it back in. I sent the phon...

From monthly plan to PAYG

How do I switch from a monthly plan to PAYG and keep my old number?

Mr

Can access my 3 account

Bills

Why can’t I see my bill

Payment

Hi dear my name is dunio Bashi Gelle My number is 07******** I was trying to pay my bill which is £73 but my account says I got £200 balance which I don't know how I use And it's not the first time I'm paying an extra amount could you please che...

333 no option for turning off voicemail

As subject no option on 333 to turn off voicemail, chat link same problem. It should be this hard.

Best solution Additional billing nightmare

This is so frustrating. Called three from Canada to be told go roam doesn’t work there and to use daily data passport. Which I did. Come home to a bill which includes a 14 day go roam pass a 3 day go roam pass and one of the days I used a data passpo...

Three Does Not Acknowledge Return of Item

I ordered Home Broadband, but at the payment page the Three website crashed with a message that the order had not been completed. So I tried again. This time it worked. However, the first order DID work and I ended up with two devices and two contrac...

THE MOST USELESS,INEFFICIENT,UNPROFESSIONAL,IRRESPONSIBLE PROVIDER EVER

My number has not been reactivated after i suspended my phone on losing my phone for the past 10 days..changed 4 sims, went to the three shop 3 times, waited for a sim card to be posted as suggested by the complaints manager after 7 days of my number...

Lite plan

I seem to have been put onto a LITE plan: what does this mean ?

Account and services

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