Suspicious emails

[Frances85]

Tried my best to attempt live chat no one ever available, received an email from three today with an order number to say it had been cancelled, but I have not ordered anything, just want to know if this is done type of scam, anyone else had this before 

[Geluk]

What's the exact e mail address it came from??

[Frances85]

noreply@mails.three.co.uk

[PeteG]

Hello. 

Did you use the website at all recently to view phones? If you added anything to your basket, then removed it, or left it for too long, you get an email confirming the order cancellation even if it was never completed. 

Pete.