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Proof of usage

My phone is lost and i need a proof of usage I sent email to <email removed as no longer in use> to put my phone in blacklist but I havey got any revert from them from last 4 days

Ajay1 by • Fledgling
  • 1300 Views
  • 2 replies
  • 0 likes

Billed Twice

HiPurchased a new phone via fonehouse , upfront free with £23 per month. I arranged a number transfer and after 1 day all sorted.Then got my 1st bill , bit odd. Of £26.Then 1 week later another bill of £26. I have raised this via chat and complaint b...

About insurance

Its been 8 days now since i Started the claim, i don't know how much it will gonna take more, whats the purpose of insurance here, already sent compliant two times, not getting any update, i can't wait for one another week. 8 days and no updates so f...

Karan by • Fledgling
  • 1008 Views
  • 1 replies
  • 0 likes

Best solution how to escalate a complaint

Hi i have been having trouble with my local signal and have been told this is an ongoing issue and no timeframe to solve it,  so i complained a few times and this morning after 20 plus minutes on the phone to three i was offered 15 days free as compe...

Robti by • Active
  • 8400 Views
  • 10 replies
  • 1 likes

Unable to register to MY3

I previously had a contract with THREE and ported my mobile number to another supplier for a few months and decided to come back to THREE keeping my existing mobile number.Now the issue is that because I have a closed account with my mobile number, I...

mdc by • Fledgling
  • 2823 Views
  • 2 replies
  • 0 likes

Data roaming

I got this message from youHi there, it's Three.You've started a new billing cycle - so your data roaming limit of £45 has been refreshed. This amount excludes VAT, where it applies.Any questions? Get in touch: three.co.uk/contact-us What it means?  ...

Asih by • Fledgling
  • 4828 Views
  • 5 replies
  • 0 likes

Help

I’ve been told by three that I get access to movie sites for free. As part of my plan ,could anyone help me understand what to do please thankyou