Tariff changed with no notice or agreement

on โ16-11-2023 01:00 PM
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on โ16-11-2023 01:00 PM
For more than 5 years I've had a Data Reward SIM and have been enjoying the 3-2-1 tariff with a free 200MB of data per month. . .as detailed here Data Reward Sim.
I made a call yesterday to a landline number for 2 minutes and was shocked to be charged 70p for the call when I expected it to cost just 6p. It appears my tariff has been changed without my knowledge or agreement or any notice from Three. I have no idea if I still have the free 200MB data allowance. . .there's no useful info on the account.
Is this a consequence of the Three upgrade and having to re-register?
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on โ23-11-2023 05:13 PM
They said they are looking into it...
https://community.three.co.uk/t5/Network/Used-to-have-the-free-200M-data-sim-but-it-stopped-without-...

