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Best solution Scam calls

Has anyone received calls where the screen is showing " Sweets for you " yet when you answer it's someone claiming to be from Three. There is actually a web page for sweet shop with same name and number. 01*********

Fraud: Fuse Forge Games

Since November 2024 three has been adding to my monthly payment amount so when I went to their office to complain I was told it was cos of fuse forge game I signed for. I never signed up for any game  this sound so ridiculous and fraud to me cos when...

Jide by Fledgling
  • 2687 Views
  • 5 replies
  • 1 likes

Best solution App stating my bill is overdue

Hiya, wondering if anyone else has had this issue. I’ve just logged into my Three app and along the top of the screen it says my bill is overdue and that it was due on the 20th January. I’ve had no correspondence from Three to confirm this, but reali...

Best solution Final bill

Hi just left my three monthly contract this morning with no early termination fee because of network problems so can anyone say when my final bill will be, on my next billing date or do they generate a bill within certain time frame ?Thanks

Robti by Active
  • 1382 Views
  • 3 replies
  • 0 likes

Best solution Unable to top up

Error trying to to up. On website: We can’t load part or all of the information right now, please try again or contact helpdeskApp says unable to load the data. Self service calling 333 takes card details and can see my balance, but then hangs up.

SeanB by Regular
  • 1135 Views
  • 2 replies
  • 0 likes

Best solution Monthly sim only contract since 2014

Hi.   I've had a pay monthly sim only contract since 2014.   It only has a data allowance of 5Gb but has unlimited calls and texts.   As it's a plan in place since before 2021 the website tells me that I have Go Roam ATW at no extra cost.   However, ...

Zimacs by Regular
  • 3243 Views
  • 5 replies
  • 0 likes

Upgrade delivery timescales?

Just wondering when I can expect my phone upgrade to be delivered. Arranged via a call and I was told next working day with DPD.To my understanding DPD sometimes do Saturday delivery. It was ordered Friday shortly before 8pm and I received a DPD mess...

ATD by Fledgling
  • 1098 Views
  • 1 replies
  • 0 likes