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Conversations

Three just lost another customer

Wow three...been with you for around 12 years and now i can no longer upgrade due to credit check.I've never had a great credit score but always managed to get my upgrade but now after all them years because my credit checked failed i cant.apparently...

Best solution 3 lost returned device

I recently moved house so bought a mifi plan on a 1 month rolling contract to enable me to work from home until my broadband was connected.I called 3 to cancel the plan after the 1 month minimum term and I was emailed a DPD postage label in order to ...

Pidgeos by Fledgling
  • 2356 Views
  • 12 replies
  • 0 likes

Voicemail saved messages

Hi, I didn't know that saved voicemail messages get deleted after a while. Is there a way I can retrieve them? They were from my dad who recently passed...I'm so upset with myself for not saving them differently  

zarina72 by Fledgling
  • 878 Views
  • 1 replies
  • 0 likes

Cannot view my Kids accounts

Please can someone help. I have seen some threads on here previously about parents who signed up as their children's account holder under their email address and now cannot access their account details through the 3 App. Every time I put one of my ki...

SF9 by Fledgling
  • 861 Views
  • 2 replies
  • 0 likes

Contract Ending

My 24 month Contract runs out on the 14/09/2024.When a contract ends it should end on that day.Why do i have to still give a 30 day notice and still be charged.

Parki17 by Fledgling
  • 704 Views
  • 2 replies
  • 0 likes

Request for Date of Last Usage

Dear Customer Service, I need to obtain the “Date of Last Usage” for my device. Could you please provide me with the most recent date when the device was used? For reference: • Mobile number: +44 **********• IMEI number: 3*** Thank you for your assis...

NB41 by Fledgling
  • 418 Views
  • 1 replies
  • 0 likes

Best solution Upgrades

Are upgrade offers identical between Live Chat, phoning 333 and going into a Three Store ?