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Terrible new 3app

Ag67
Fledgling

Used to be able to log into 3 app on both my iPhone and IPad  which are separate numbers, but now only recognises my iPhone number when I’m trying to log into my iPad, therefor only able to see my usage for iPhone and not iPad. 

12 REPLIES 12
paulthurlow
Fledgling

Three cannot help. I spent hours trying to sort this yesterday. In the end all they could was apologise and offer compensation. Surely someone at three saw this coming!

Clever-Trevor
Established

same here - its a mess..... hopefully Three will sort it out (eventually )

paulthurlow
Fledgling

How many customers do you think that will lose before they do.