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Text saying missed call from three

Robti
Active

Had a couple of text messages saying from three but nothing on call logs, is this legit

From Three: 2 missed call(s):

 

447377656421 (1) 2024-10-15 14:04

 

447377656421 (1) 2024-10-15 14:08

 

Press 'call' to return the call.

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JonathanB
Community Moderator
Community Moderator

Hi @Robti,

It sounds like a missed call alert. If you were out of coverage, or your phone was switched off when someone tried to call, that'll be why your phone's call log doesn't have a record of the missed calls, but we send these by text to let you know someone tried to get in touch.

You can switch missed call alerts on and off, from your Voicemail service by dialling 123, then it's option 5 on the main menu.

Thanks,
Jonathan



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Best solution
JonathanB
Community Moderator
Community Moderator

Hi @Robti,

It sounds like a missed call alert. If you were out of coverage, or your phone was switched off when someone tried to call, that'll be why your phone's call log doesn't have a record of the missed calls, but we send these by text to let you know someone tried to get in touch.

You can switch missed call alerts on and off, from your Voicemail service by dialling 123, then it's option 5 on the main menu.

Thanks,
Jonathan



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


Robti
Active

Thanks will wait to see if they call back, but will check my settings