Accounts and services - Get support for Three services

BAD NETWORK CANCEL CONTRACT COMPLAIN

I recently signed a contract with your office at Portsmouth CITY centre but the network coverage in my area is so poor and cannot serve my purpose. I demand the contract be cancelled and I was told it has been cancelled but I don't have my SIM...

Galaxy Smart Watch service for existing customers

I’ve been a Three Customer for 18 years. I've read a number of reasons on this forum why existing customers @Mathew and @Amy2709 and their Samsung Watches can't work, this is my experience, all so far are untrue. I'm out of contract, so earlier this ...

Best solution 2FA error

After submitting the password at login, the 2FA page shows an error and no text is sent to the alternative number.The error on the app reads "Oops. We're sorry, something's gone wrong. Please try again later" and the error on Three website reads "We'...

terrible service

I have a PAYG SIM which Three in their infinite wisdom have decided is now fraudulent and have completely disabled the number. I cannot get through to anyone in the company who can help me sort this out and my number is linked to a large number of a...

Data

I wanna see how much data I’ve got

Three

I was wondering if this email ( info@salethree.co.uk ) was a legit email from THREE. They focus on sending the confirmation on applying for their promo. But I was just wondering if anyone received an email from this account from applying to any promo...

Change payment day

Hi. I am wanting to change my payment date by one day to the 21st of the month. I have tried to do it on the app but get a reply saying speak via chat.

Unable to register for the Three+ Rewards App

I am unable to register for the Three+ Rewards App. Could this issue be with linked to my Three mobile number?I was with Three a few years back and took the number to another network. Im now back with Three (with the same number).When I try to regist...

Why can’t I sign in my account?

I contacted the Three team yesterday 3 times regarding how I can not send messages or make calls. This turned out to be because I apparently am suspended from my account and in order to remove suspension I must update my account information. Well her...

Best solution Port number to existing PAYG SIM?

I can find loads of info on porting numbers to new SIMs, but not to existing ones.I've had a Three PAYG SIM for several years, and at the moment I'm using it as pure PAYG without any packs. I've kept it topped up, so there's a balance on the account....

Account and services

Conversations