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I requested a proof of usage 20 days back every time I contacted three customer support through online the agent asking me to wait for 5 days we raised your query so is it continuous loop to wait for 5 days every time you contacted a customer service...
Note that this is a follow up to this issue I posted about a while ago so if you aren't sure what I'm on about here then read that post first.Yeah so- As it turns out: I've still got the exact same issue. And it's actually had a massive knock-effect ...
This has been an exhausting process...- I canceled my three broadband giving appropriate notice, the last day of my contract was to be on the 31st of December. I thankfully received my jiffy bag to return my router, rather promptly. Unlike some other...
Hi so I'm already a three member and have had the last few phones be on three, I was looking to upgrade from a Samsung galaxy a52s to the galaxy s24 ultra on the actual three app/website. But it saids I need a PAC to keep my old number? So I have tex...
Is three down as it said it was doing maintenance ages ago and now the site won’t load. Need to replace my rain on my3 but can’t log in. This is very bad as I can’t sign in to any emails or make/receive calls to bank or people
Why is my3 app not letting me log into my account? Saying they can retrieve some or all of my information?
I’ve had enough now. I am a new three customer who has been trying to register for an account for over two weeks now, before any mods reply and advise me to contact customer services via 333 or live chat I have OBVIOUSLY done this numerous times. Whe...
My data SIM was provided with a 200MB lifetime package. This has stopped working. Calls to help centre have not understood or given response to resolve.how do I get the data re-instated?I understand changes to packages offered were made 19 May 2022 b...
I have been having issues with my bill and tried to use the online chat and have spoken to an agent multiple times on the phone however, my issue has not been sorted and I believe it will be easier over email. I was just wondering if there is a direc...
Hello, I'd like to be contacted by 3 to cancel my addon. Your app is fundamentally broken, and I thought I had cancelled it 3 months ago. Therefore I'd like an addon refund for this month as well for the trickery employed by 3 to keep me paying.
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