Has anyone else had a similar problem porting their phone number with Three? I recently joined Three on a pay-monthly plan. At the same time, I applied to transfer my old number. The transfer should have been completed by the end of the next working day. That was eight days ago. Since then, the transfer still hasn't gone through. Three Customer Services don't seem particularly interested and have told me every day for the last five days that the transfer would definitely be completed by the end of the day. It hasn't!
They told me that the issue had been escalated but that doesn't seem to have provoked any action from them. This is my work number and I desperately need it back! I wish I'd stayed with my old network. Terrible customer service!
