Hi everyone, i've been on a pay as you go sim for 10+ years. Under the old system, I could just enter my phone number and password and logg in on the website. Under the new system introduced in 2023, they ask for an email address instead. Since i didn't re-register I thought I would sign up, however i am unable to and get error messages. The error message reads - "please check the details you entered are correct. If you still encounter an issue, please contact us". I did contact them and went round in circles, nobody could help me resolve this problem. As far as I recall, under the old system the number wasn't associated with any email address (you just entered the number to logg in) but even if it was, how can i remember what email I used over 10 years ago?
