Unable to re-register on the Three mobile App

[Robnor456]

I am using the old Three mobile app, it’s now telling me to re-register, when I try I keep getting an error message, I don’t believe I provided an email address when I registered the number some 8-9 years ago, please can you help

[Robnor456]

No one else with this issue?

[JonathanB]

Hi @Robnor456,

I've sent you a PM just now in relation to the other issues you've reported. If there's no email saved on the account at the moment, or we've got an out of date one, then the team I've referred you to should be able to help update this.

To view your private messages on the community, click on your avatar image in the top right of any community page, then "Messages".

Thanks,
Jonathan

[Robnor456]

Still no update on my issue

[Robnor456]

This still hasn’t been resolved, some of the worst customer service I’ve ever encountered