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Conversations

Update time

Does anyone know at what time three does their daily updates on accounts and switch to a new day?

Logblack by Fledgling
  • 565 Views
  • 2 replies
  • 0 likes

Unable to add on data

I have pay on the go sim. My data is over now. My validity ends next month. I’m unable to add on data to my sim. Whenever I’m trying to add on, I’m getting a pop up which says ‘another action is in progress; please wait until the action is over’what ...

Proof of Barring

Hi there,I need to obtain proof of purchase and proof of usage for my insurance company. Unfortunately, the customer service I have received regarding this matter has not been very good.When I chatted with an agent on Live Chat, they informed me that...

Best solution Refund for the same network local calls

Recently three was having a system glitch and they were charging the local calls,although I was having unlimited minutes.  I would like to request to refund all the amount that has been charged for the local calls. 

MHassan by Regular
  • 714 Views
  • 3 replies
  • 0 likes

Best solution Ms Julie

hi do I have to have a 3 phone and sim if I want to use a 3mifi, or can the phone be a different network. My phone and sim expire next month but I have 15 months to go on my wifi contract. 

MsJulie by Regular
  • 1651 Views
  • 8 replies
  • 0 likes

SMS

I need to send an SMS to my home country which plan i need to recharge

Arshad by Fledgling
  • 504 Views
  • 2 replies
  • 0 likes

Still No Refund

So I have made a few refunds, as I use mobile phone billing. It’s been over 60 days, I have contacted live support and they’re saying no refunds are in process. Despite it being confirmed by apple they were refunded, and to contact my phone provider ...

Duayne by Fledgling
  • 1284 Views
  • 6 replies
  • 0 likes
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