Best solution i would like to speak to someone as i can't on the phone
changed to business sim on sat and been given a new number which i didn't want i needed to stay on same number
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Conversations
Trying to close an account
I have attempted to close an account with Three for the best part of two years. After I pay yet another demand for overdue payments on a SIM card not in use and an assurance that the account is closed, I receive yet another demand. I am refusing to p...
Best solution I am a person who is REGISTERED DEAF and have been notified of my (sudden mothly data usage).
Being DEAF and located in an area that was in the "Eye" of the recent/Latest Severe Storms/Winter Storms - HIGH WINDS/FLOODING/NETWORK FAILURE, Whereby, the only communications was by 3MOBILE service.3 could have alerted me at least weeks before now ...
cineworld voucher code says already used ,when i haven't used
I recently attempted to use my Cineworld voucher code ([insert voucher code]) to book a ticket, but the system is stating that the code has already been used. However, I have not redeemed it before, and I am unsure why this error is occurring.I have ...
data pack auto renewal from card, as opposed to from credit
Hi all,I switched to Three a few months ago and am experienceing a true nightmare with my renewals. They just won't.I set up two accounts around the same time, mine and my daughter's. Hers goes through as auto renewal from my card, no issues. Conveni...
Refund never arrived
I am writing to formally complain about an issue with my pay-as-you-go plan last month. Due to a system error, I had to make multiple payments for a single plan, as my initial attempts were unsuccessful. After contacting your customer support, I was ...
Three Lied to me and robbed me of £389 for a repair they said i would be fully refunded for!
I am absolutely flabbergasted and wholly disgusted at what Three have did to me. Faulty iPhone 15 pro max screen. Covered by warranty but also covered by the Consumer Rights Act 2015, meaning three are fully responsible for all costs and I should not...
Hi can anyone please tell me how to check my spend
I am a payg customer, can anyone please tell me how to access my usage history. I have been trying to do this through the app without success. Thanks Steve.
Go roam extra
I have used go roam in Europe and USA for many years and found it excellent. I have recently used go roam extra (India and Bahamas) and found it incredibly confusing. 1) I arrive in country and get a text telling me I am in a go roam country and will...
Competition texts
Up until the end of 2024, I was able to enter competitions by SMS, using my iPhone.I’m now unable to do this - it looks to me that I’m being charged the standard text message rate, but not the actual competition entry amount (usually between £1.00 - ...
New Solutions
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Unanswered Topics
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| Wednesday | ||
| a week ago | ||
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| 3 weeks ago | ||
| 19-04-2025 11:35 AM |
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