Home

Account and services

Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Conversations

Start a conversation

Getting Charged For An Account I Didn’t Open

I’ve been with Three since 2021. As of August 2023, I have been getting double charged. I contacted Three via their online chat service. They informed me that I had a second account opened and that was why I have been getting charged twice each month...

Mng000 by • Fledgling
  • 426 Views
  • 1 replies
  • 0 likes

Three validation

I recently went to upgrade and used the online chat. They requested my account number and sort code for validation. is this a scam?

Dsta Passport in South Africa

I have paid for 2 daily roaming passports in South Africa. You are charging me for data.. Is South Africa not included in add ons for roaming  data? If not , why not??I will purchase local Sim in future

Am confused.

Hi there, it's Three.You've started a new billing cycle - so your data roaming limit of £45 has been refreshed. This amount excludes VAT, where it applies.Any questions? Get in touch: three.co.uk/contact-us.I got this message from three without upgra...

Need help to understand

Hello just abit confused of my order cause one minute it says they got the order the next thing saying they haven just need a bit of help please to actual understand what this means   

Registration log in

Hy i have two contracts with three and i using same email adress for both and now i am  trying to register both numbers but only one number is registered another one is not please help me for registration another number 

Deep by • Fledgling
  • 535 Views
  • 2 replies
  • 0 likes

Phone number not linked to an account.

I got a new 3 account when my old account ended but transferred my number over. When I log into three using either my email or phone number it only shows my old account, and not the new account linked to the number I transferred over. I am currently ...

Al1 by • Fledgling
  • 422 Views
  • 1 replies
  • 0 likes

Minus on bill

What does it mean if there’s a minus on the amount due on your bill. I have I paid too much beforehand or… 

Si4n95 by • Fledgling
  • 737 Views
  • 1 replies
  • 0 likes

Apple Watch Pairing

HiIve been offered a cracking deal + no upfront costs  for an applewatch via vodafone (I have a contract for my daughter with them) Vodafone would add pairing for my daughters number which I don't want to do but understand thats part of the package b...

How to use the community

The articles below contain helpful info about the community, ranks and badges, and who you'll meet on the community.

About Three Community
Ranks and badges
Meet the community
House rules

Let's talk

Check out what our moderators are talking about and join the conversation. 

Top solution authors
View All