Upgrading with a week left

[Squinee]

Hi all,

I'm due to renew/upgrade my contract on the 8th (a week from now) and after checking my options I'm still going to be charged £25 just to renew early even now!

Do I need to wait until the actual 8th so I'm not paying anything extra or am I going to be slapped onto an automatic renewal for a plan I might not want anymore?

[Squinee]

Update: I just checked my account and in one place it says my contact ends on the 8th October but in my account it ends on the 8th December!

Nevermind, problem solved!

[KateS]

Hey @Squinee,

Sorry to hear you've had some confusion about the renewal date of your contract.

It may be your allowances such as calls, texts and data that expire on 08/10/2024. You can check for certain when your contract term ends by logging into your account online or on the My3 app and going to 'Manage your plan'. 

Thanks,

Kate