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When does my phone get dispatched

Bawdenator
Fledgling

Yesterday I upgraded my phone early,  when will the phone get dispatched as it just currently says "Submitted" and hasn't updated. when I put the order in it said it would get delivered tomorrow, the 11th. But I'm confused that nothing has happened yet. 

2 REPLIES 2
JonathanB
Community Moderator
Community Moderator

Hi @Bawdenator,

We didn't hear back from you after your original post, did you receive your phone? Please let us know if you still need any help.

Thanks,
Jonathan



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


JadeF
Community Support Team
Community Support Team

Hey @Bawdenator 

Welcome to the Three Community Page. 

You would usually get a text from DPD on the day of delivery with your allocated timeslot. This text can be received at any point up until 2pm.

If you want confirmation your order has been successful, please come have a chat with our Customer support team so we can check this for you.

Thanks, Jade