I have qty 5 physical devices (qty 5 sim cards) however qty 11 direct debits from my Bank account, each having its own account number. after spending all day on the phone talking to support, and a Store it been established that this was due to upgrades, and new tariffs without the old being cancelled. So now i am down to 5 physical devices, and qty 6 accounts. The sixth account i can not access. It is registered in my Name, my Address, but with a different postcode. I do not know the sim card number, or the phone number, i have been told it belongs to a ROUTER that i do not posses. Because the Postcode of this account is different to my correct one THREE will not give out any information regarding this account. I can not go to store and get a replacement sim card as i do not know the number, i can not access the account as i do not know the post code, Three has told me to send an email with with the false postcode that i do not know, and verification (driving license etc) they will then change it to my correct one so i can access the account.
does anyone have advice how to get round this PLEASE
