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Lost my SIM card whilst cleaning device

Rpascott
Fledgling

‎08-17-2022 06:24 AM - edited ‎08-17-2022 06:27 AM

‎08-17-2022 06:24 AM - edited ‎08-17-2022 06:27 AM

Took my SIM card out to clean ,  because I was getting a NO SIM CARD INSTALLED message, and I’ve somehow lost the SIM

im only on PAYG but I don’t want to change numbers, can I get any help? 

I have a spare PAYG sim that hasn’t been used

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JonathanB
Community Moderator
Community Moderator

on ‎08-17-2022 02:41 PM

on ‎08-17-2022 02:41 PM

Hi Rpascott,

Welcome to the Three Community.

I'm sorry to hear you've lost your SIM. I'd recommend to chat with the PAYG customer services team. If you follow the "chat now" link on the above link this should connect you to the right team to help.

Hope this helps.

JonathanB


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