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Conversations

Locked phone?

If I’m in a contract with my phone, can I add an eSIM from another company? For my holiday to Thailand/singapore ?

Stella by Fledgling
  • 194 Views
  • 1 replies
  • 0 likes

Swap physical sim for an esim

I am trying to convert my physical sim card for an esim but I am going round in circles.The three.co.uk website says:My3Log into My3Go to PlanSelect Get a replacement SIM and follow the on-screen instructions. But when I login my account and click pl...

Café Nero rewards

The cafe nero reward has disappeared again ... not appeared after refresh for 29th Dec 2025. There still seems to be the other £1 coffee code but for places I've never heard of and aren't anywhere near where i live.  Please would someone look into th...

5G Hub QR code not Arrived

Cancelled my Three 5G Broadband a few weeks ago. I've contacted Customer support 3 times now and each time they say I will receive a QR code by Email but still haven't had anything. I can see this has been as issue for others as well. Anyone able to ...

Swalesy6 by Fledgling
  • 279 Views
  • 1 replies
  • 0 likes

Roaming and calling local country numbers

I recently moved from EE to Three on a Complete plan that includes “Roam around the world extra”.I’ve just realised that Three (unlike EE) does not include calling local numbers in the destination country that you are travelling to. An expensive mist...

ARO by Fledgling
  • 283 Views
  • 2 replies
  • 0 likes