What kind of id and security checks do three use for someone to setup a mobile or broadband contract? They used a combination of our names, my wife's dob and our address. Surely they must have been asked for some id to verify and if so what was accep...
Hiya,has this happened to anyone else whereby your phone has been blocked from calls due to payment not being received on time and I now can’t even call 3 network. I’ve been trying to get more info on how I can get 3 to call me on the app but the cha...
I left 3 12 months ago and have just noticed that I am still being billed every month. When I log onto the 3 website it states that "You don't have any active plans". It is completely impossible to get through to customer support and the live chat di...
I recently changed my contract to a 24 month unlimited sim only plan. I get 56 days roaming in Europe subject to the fair use policy. I see from my plan I use 1 of 56 available passes every day I use data while I’m away in Lanzarote but am puzzled if...
I am the main account holder my 2 daughters have phones I pay for and I want to merge their numbers onto my account. I was told I need separate emails for each number as security…. I have tried to merge my daughter’s numbers to my account without suc...
Contract runs out in a few days and looking to renew my device and contract prefer to stay with three.Sadly deals from 3rd parties on the three network are by far cheaper than what I'm being offered.Can I order from them and port my number?
Cant find the option to change which card is used for recurring PAYG paymentsI have logged in on the website, mobile version of the site and the app- the option to manage payment doesn't show up under any.My app options are " My details" (contact in...
