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Topped up 20 quid and allowance has gone

Topped up the other day allowance vanished its vanished twice anyone else had this issue.Payed 20 quid for nothing i have no idea what is up with my account i always trun my datq off and have only made less than a dozen phone calls .

Where has my balance gone (PAYG)

I have a PAYG account wiich was started in early 2025 with a top up of £20.I am told that today that after180 days of no use the account would be deleted and the balance witheldBUT:None of the credit added in Feb was used and when I checked the accou...

Pewe by • Fledgling
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Best solution NO E-SIGNATURE DOC RECIEVED

Never in all my years have I dealt with such appalling service. Placed an order confirmed at 11.30am still no e-signature sent. After 8 hours speaking to multiple people and told multiples of contradictory information I’m no further. I took time off ...

Poor customer service

I have been with three since I was 21, I’m now 36, I’ve integrated family over to three. And this last year has just been so woefully poor it’s beyond believable. This complaint is also going through with the FCA in the uk which is how bad this failu...

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