i dont what happen to my 3 sim account. its never open again so i cannot see my data plan balance.

[reggiesci]

i dont what happen to my 3 sim account. its never open again so i cannot see my data plan balance.

[Paddiewack]

If you mean you’re having problems with your My Three app then according to others on here the way to go is to clear the cache by deleting and reinstalling it. If that fails you’ll need to contact customer service.