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Proof of Purchase for insurance claim

My phone was stolen recently while I was on holiday. I had taken out gadget insurance along with my travel insurance and so thought it would be fairly easy to make a claim.My insurance company insist taht I provide them with a proof of purchase that ...

Refused new phone due to failed credit check

Every couple of years I will upgrade to a new IPhone.  I phoned to upgrade last week and after finalising the package was asked to consent to a credit check.  I did so and was told within 30 seconds that I had failed.  I earn pretty well and have an ...

David74 by • Fledgling
  • 5917 Views
  • 11 replies
  • 0 likes

Three PAYG stacking

Why is it that when the supposed "improvements" to the Three website, they dropped the ability to add an Addon that would automatically activate as soon as your last one expired.The amount of times that I've had issues where my plan has expired and I...

No refund from Three

I entered into a 24 month plan for an Iphone 14 pro max back in December 2022. The contract should have ended last November 2024. Three continued to bill and now they refuse to refund me for the extra three months I paid. When I tried to have a conve...

Mort24 by • Fledgling
  • 1290 Views
  • 3 replies
  • 1 likes

Trying to close an account

I have attempted to close an account with Three for the best part of two years. After I pay yet another demand for overdue payments on a SIM card not in use and an assurance that the account is closed, I receive yet another demand. I am refusing to p...