Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly. To avoid ...
I need to remove smartwatch pairing as I no longer have it, tried unsuccessfully to do it through the app and my3. Then went on live chat yesterday, with two people someone called Anand who wanted me to get a smart watch pair it and then unpair it, ...
I ordered Home Broadband, but at the payment page the Three website crashed with a message that the order had not been completed. So I tried again. This time it worked. However, the first order DID work and I ended up with two devices and two contrac...
My number has not been reactivated after i suspended my phone on losing my phone for the past 10 days..changed 4 sims, went to the three shop 3 times, waited for a sim card to be posted as suggested by the complaints manager after 7 days of my number...
I seem to have been put onto a LITE plan: what does this mean ?
Does anyone have a way to contact support that actually works?I am abroad and my phone is lost/stolen.The link to report it takes me to the live chat button, which does not work (opening console shows an error in the JS code) I have tried to call the...
My sim not working properly, can only call limited numbers and cannot text at all. Spoken to several agents on the phone and on chat nobody can or will resolve the issue, even sent me a new sim which didn't work. Also getting roaming charges as live ...
Just joined 3 mobile, on PAYG with a voucher top-up paying cash. Needed parental controls removing. No credit card and cannot get to store (disability issues). I was defrauded badly online recently and now do not allow anyone to keep my details onlin...
So three is not letting me log into my app for some odd reason, been happening for a while. I contacted customer service through live chat but they ended the conversation before any solution was offered and the three phone call is useless as it’s au...
Am trying to pay phone bill for my wife and this crazy system would not take payment. This is so annoying
My three bill this month is extremely high so i went to take a look at it and it is charging me some third party purchases that i had already paid in the recent bills. Does anyone know how to fix this?
