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pawandeep kaur

paw-kaur
Fledgling

i take sim 3 on 28 nov and that tym they saif half proce and now the one month bill is 60.90 and 12.90 why .i will stop this services 

2 REPLIES 2
JonathanB
Community Moderator
Community Moderator

Hi @paw-kaur,

I'm sorry to hear the bill is much higher than expected. We can't access your account from the community as this is a public space.

We'd recommend checking for your PDF bill on My3, if it still doesn't look right, or you need some help understanding specific charges please let us know what's listed on the bill, and we'll do our best to explain them.

As @MZone says, you'll probably be best to get help from our phone or chat support teams though.

Thanks,
JonathanB



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


MZone
Maestro

Chat to the team via my three or call 333